RightSocio | Privacy Policy

Effective Date: January 05, 2021

RightSocio, Inc. and its affiliates (collectively, “RightSocio”) are committed to protecting your privacy and complying with applicable data protection laws. This Privacy Policy outlines how RightSocio collects, uses, discloses, and safeguards information about you. We also describe the choices you have about your information.

This Privacy Policy was updated and is effective on January 1, 2021. These updates are designed to make it easier to understand how we use your information, whether you are browsing our websites or using our Services.

Introduction
Information we collect
Information collected automatically
Information from other Sources
Use of Information
Sharing of Information
Legal basis for processing personal data (EEA visitors / users only)
Cookies, similar tracking technology
Third Parties
Your Rights and Choice
Personal information security policy for User ID and Password7. Your Rights and Choice
Data retention
International Transfers
Children
Changes to the Privacy Policy
How to Contact us

1. Introduction

RightSocio offers a suite of social media management tools available in our plans based on the size of your business that are accessible via our website and mobile applications. These powerful tools allow you to add multiple social media accounts for easy access and management through a single online portal. Through this platform, you can manage social media profile, marketing, advertising campaigns, engage with your audiences, schedule, publish your posts and analyze the results of these activities on social media. Collectively, we refer to these tools as our “Services”.

Our services also enable you to customize and connect your RightSocio account to third-party services (“Third-Party Services”), including through apps which may be available to you via our portal/dashboard. The collection of your information by these third parties is governed by the Third-Party Services’ privacy policies and terms. We recommend you carefully review their privacy policies and terms, as RightSocio is not responsible for Third-Party Services.

Any collection, use, and management of personal information by the social networks, including Facebook, Instagram, Twitter, and LinkedIn (collectively, the “Social Networks”) are governed by their respective privacy policies and terms. When using Social Networks, you are required to comply with their privacy policies and terms. We recommend you carefully review their privacy policies and terms, as RightSocio is not responsible for the Social Networks Services.

Our Services are not intended for use by children and should only be accessed by individuals who are at least 18 years old and are using the Services for business purposes.

2. Information we collect

We collect the following information about visitors who visits to our website, from our customers, and/or customer/users, users of our customers’ social media pages.

We collect such information from the following source:
What information we collect from you directly: The type of information that we collect directly from you varies based on your interaction with our Site that you visit and our Service. We collect information that you send us via any medium, including, but not limited to email, when you register an account with us, contact with us on a customer service issue, fill the other forms on the Site and/or Service. In addition, we collect information about you from other sources, including through third-party services, such as Facebook, Google, or Twitter, through the Sites to login to the Sites or to share information about your experience on the Sites with others.

Information we receive from customers: We receive information from you in order to provide our Service. Such information may include a user’s social media handle, profile username, profile picture, biography, post count, follower counts, website URL, first and last name (if provided by user), We may collect information through your communications with our customers and individuals refers by our customers such as their contact information in order to provide our Service.

3. Information collected automatically

When you use the Service, we may automatically collect certain information about your device and usage of the Service (collectively “Service Usage Data”). In some (but not all) countries, including countries in the European Economic Area, this information may be considered Personal Information under applicable data protection laws. We use cookies and other tracking technologies to collect some of this information.

Service Usage Data May include:
Device Information: The information we collect automatically when you use our Sites, such as your Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Sites, the date and time of your visit. We may also collect information about how your device has interacted with our Site (Including the pages you view and the links you clicked) or Service (including content accessed) and your browsing activities such as what portions of the Service you used) We also collect information regarding the performance of the Service. the general manner in which you navigate the Sites, and other standard server log information. We may also collect broad geographic location information when you use our Sites, (e.g. country or city-level location), such as your computer’s IP address, your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers.

Log Data: Our web servers keep log files that record data each time a device accesses, which include your IP addresses of the web page and your activity in the Services, type and settings, your browser type and settings, your device information (such as make, model, and OS), the date/time stamps when you used our services, Information about the browser configuration, language preferences, unique identifiers, and cookies.

Data usage and analytics, {include the frequency of login), and the different types of activity undertaken by users, device event information (such as system activity, error reports, and hardware settings. We may also access metadata and other information associated with files that you upload into our Service.

Usage Data: We also collect information regarding the performance of the Service, including metrics related to the deliverability of emails and other communications you send through the Service. If you are using our Mobile App, we may collect information about how often you use the Mobile App and other performance data. This information allows us to improve the content and operation of the Service, and facilitate research and analysis of the Service.

Some of this information we collect using cookies and similar tracking technology, as explained further under the heading “Cookies, similar tracking technology, and analytics” below and in our Cookie Notice.

4. Information from other Sources

We may also receive information about you from third party sources. such as public databases, social media platforms, third-party data providers, and our joint marketing partners.

Data brokers or resellers from which we purchase demographic data to verify and supplement the data we collect.
Service providers that help us to track an approximate device location. For example, an IP address detected by your browser or device to determine device location.
Social networks, when you grant permission to us to access your information on one or more networks through our website.
Partners that offer co-branded services, sell or distribute our products, or engage in joint marketing activities.
Publicly-available sources, such as open government databases.

5. Use of Information

We may use the Personal Information we collect or receive through the service for specific business and commercial purposes in accordance with the practices described in this privacy policy:

Operate and improve the Site and Service.
Provide users or customers with the Service and other products and services that a user or customer may request or that a user or customer has expressed interest in.
Facilitate subscription processing, reviews and analysis.
Evaluate user interest and needs in order to improve the Service and make available other offers, products or services.
Evaluate the types of offers, products or services we make available to users or customers and potential users or customers.
Monitor use of the Service.
Provide customer support
Communicate and provide additional information that may be of interest to users through email or other means, such as special offers, announcements, and marketing materials.
Conduct online research surveys regarding the Site and/or Service.
Combine datasets to create aggregated data for internal evaluation and analysis.
Send you reminders, technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages, service bulletins, and requested information.
Provide advertisements to you through email messages.
Manage our everyday business needs such as Site and/or Service administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, and Terms of services
Fulfill any other business or commercial purposes at your direction or with your consent.

Still and all the above, we may use information that does not identify you (including information that has been de-identified) without obligation to you except as prohibited by applicable law. For information on your rights and choices regarding how we use your information, please see the section entitled “Your Data Protection Rights” below.

6. Sharing of Information

We share information we collect in accordance with the practices described in this Privacy Policy.

The following are the categories of recipients:

Service Provider: We may share your information with our agents, vendors, and other service providers (collectively “Service Providers”) in connection with their work on our behalf. Service Providers assist us with services such as billing, payment processing, customer service, email deployment, business analytics, marketing, advertising, performance monitoring, hosting, and technical support. Service Providers are prohibited from using your information for any purpose other than to provide this assistance, although we may permit them to use aggregate information which does not identify you or de-identified data for other purposes. Corporate affiliates: We may share your information with our corporate affiliates that are subject to this policy.

Social Network and Third party Services: Our primary purpose for using information is to publish your content on social platforms, allow you to track metrics for analytical purposes, and engage with customers through public replies and conversations (direct messages or “DMs”). We may allow you to connect your Social Networks to the Services, or if you authorize a Third-Party Service to access your account, you are agreeing to provide information about you to the Social Networks and the Third-Party Services under their respective terms and privacy policies.

Compliance and Law Enforcement: RightSocio cooperates with government and law enforcement officials or private parties to enforce and comply with the law or other legal process. To the extent permitted under applicable law, we may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect the rights, property, life, health, security and safety of us, the Service or any third party, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of the Service and any equipment used to make the Service available, or to comply with the law. Business Transfers: We may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, or if we are involved in a bankruptcy. This Privacy Policy will apply to your personal data as transferred to the new entity. We may also disclose personal data about you to our affiliates in order to help operate our services and our affiliates’ services. This information is limited to your email address, browsing behavior and any other actions you’ve taken on our website before becoming a customer.

Other Third Parties: We may share Personal Information with our affiliates, and business partners to whom it is reasonably necessary or desirable for us to disclose your data for the purposes described in this Privacy Policy. We may also make certain non-Personal Information available to third parties for various purposes, including for business or compliances with reporting obligation, marketing purposes, or to assist third parties in understanding our users’ interest, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and functionality available through the Service. We use YouTube's API services in connection with our Service to provide certain features. As such, you acknowledge and agree that by signing up for an account and using the Service, you are also bound by Google's Privacy Policy, located at https://policies.google.com/privacy.

Still and all the above, we may share information that does not identify you (including information that has been de-identified) without obligation to you except as prohibited by applicable law. For information on your rights and choices regarding how we share your information, please see the section entitled “Your Data Protection Rights” below.

In certain situations, RightSocio may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

7. Legal basis for processing personal data (EEA visitors / users only)

If you are a visitor or user from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect and use Personal Information from you where the processing is in our legitimate interests and not overridden by your data-protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person e.g. in response to lawful requests by public authorities (including for tax, immigration, health and safety, national security or law enforcement purposes).

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

8. Cookies, similar tracking technology

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use information about you, including to serve interest-based advertising. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Policy.

We also use audience matching services, such as Facebook and Google, that are targeted to reach people (or similar people) who have visited our Services or are identified in one or more of our databases (“Matched Ads”). This is done by us uploading a customer list to a technology service or incorporating a pixel from technology service into our own Service, and the technology service matching common factors between our data and their data of Third Party Services. For instance, we incorporate the Facebook pixel on our Service and may share your email address with Facebook as part of our use of Facebook Custom Audiences serve Matched Ads on Facebook services, you should be able to hover over the box in the right corner of such a Facebook ad and find out how to opt-out. We are not responsible for such Third Party Services’ failure to comply with your opt-out instructions.

For further information on Tracking Technologies and your rights and choices regarding them, please see the sections entitled “Information Collected Automatically” above and “Your Rights and Choices” below.

9. Third Parties

Our Service contains content from and hyperlinks to websites, locations, platforms, and services operated and owned by third parties (“Third Party Services”).

The website may provide links to (or links from) third-party websites, none of which are governed by this Privacy Policy. RighrSocio is not responsible for those websites’ content or information practices. We strongly encourage you to review the privacy policies of any site or service before providing any personal information.

These Third Party Services may use Tracking Technologies to independently collect information about you and may solicit information from you. The information collected and stored by third parties, whether through our Service, a Third Party Service, a Third Party Feature (defined below), or a third party device, remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

Sharing and Logging-In - We may embed a pixel or SDK on our Service that allows you to “like” and “share” content on, or log-in to your Company account through, Third Party Services, including social networks. If you choose to engage with such a Third Party Service through our Service, we may collect any information you have authorized to share with us (such as your user ID, billing information, public profile information, e-mail address, birthday, friends list, and other account and profile data). Likewise, if you choose to engage with such a Third Party Service through our Service or visit our Service while logged in to that Third Party Service on your device, the Third Party Service may receive information about your activities on our Service and be able to associate that information with information the Third Party Service already has about you.

10. Your Rights and Choice

We respect your right to access and control your information, and we will respond to requests for information and where applicable. Depending on the country in which you reside, you may have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.

In addition, if you are a resident of the EEA, you can object to processing of your personal information, ask us restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below. Note that if you submit such a request, this may prohibit you from using the Site and/or Service.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us” heading below. Please note that your opt out is limited to the email address, device, and phone number used and will not affect subsequent subscriptions.

Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect your privacy and security, we take reasonable steps to verify your identity before granting your account access or making corrections to your information.

Please note that if you are a Candidate or Employee whose personal information has been collected through the Service and you would like to exercise your data protection rights in respect of your personal information, you should contact the Employer directly. We will provide assistance to the Employer to respond to your request, where required, in accordance with their instructions and the terms of our agreements with them.

11. Personal information security policy for User ID and Password

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. We take reasonable and appropriate measures designed to protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. These security safeguards include, but are not limited to, network and host security controls (e.g., firewalls, intrusion detection systems, etc.), data encryption (both at rest and during transmission), and operating procedures that are designed to protect your information. You should protect your user ID and password and NOT share it with anyone. Additionally, enabling two-step verification or SSO integration, where available, is also recommended. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

12. Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

13. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. (and, in some cases, may not be as protective).

Specifically, our servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your information we may process it in any of these countries.

However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy. These include implementing Binding Corporate Rules / the European Commission-approved Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect personal information they process from the EEA in accordance with European Union data protection law.

14. Children

We do not knowingly collect any personal information from children under the age of 13 without parental consent, unless permitted by law. If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law.

15. Changes to the Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.

16. How to Contact Us

If you have any questions about this Policy or our practices, please contact us at: RightChoice.io

Address: 42 Ferry Road West End QLD 4101, Australia

Telephone: +61 (0) 431 202 187

Email: info@rightchoice.io